BFSI VISION | Mobility


Manish Gupta

Director, Enterprise Solutions Group, Dell India

Changing phase of enterprise mobility

We take a unique approach while engaging with customers with regard to Enterprise Mobility Solutions which involves taking into consideration the end-to-end IT needs of organisations. We believe that today IT can no long exist in clear cut silos and therefore organisations need to take a holistic approach to every deployment. In light of this, the steps that Financial Institutions should follow in order to adopt a suitable strategy for enterprise mobility are:

  • Lay out a Mobile Policy: Enterprise mobility and enabling an organisation in this direction can significantly change the way they do business. Hence, it is important to first define the boundaries around which you would like to develop your enterprise mobility strategy.
  • Build Support Infrastructure: Ensure that your existing IT infrastructure is built to manage the life cycle, content and services related to mobile devices, from configuration or entry to the time they leave the enterprise network. Infrastructure to support mobile needs, to be flexible enough to scale to user demand when required and agile enough to accommodate new apps and functionality quickly
  • Identify the needs of your organisation: Identify the key users of enterprise mobility within your organisation and what their needs and requirements are. User requirements today are high and users require a feature-rich and seamless interaction on demand.
  • Integrate Mobility with your existing enterprise IT: This involves reassessing the existing IT architecture and applications.

The key success factors that ensure the successful deployment of enterprise mobility are:

  • End user Centricity: Ensure that your enterprise mobility takes a User-Centric view
  • Diversity of devices: Your deployment must be suited to the range of smartphones and tablets that your business needs to support.
  • Adaptive Security: The first thing to take into account is the nature of the existing security policies within an organisation. The second thing that needs to be decided is the amount of control of access of data by employees that is required by IT managers.

The security of enterprise mobility can be ensured by the careful deployment of Enterprise Mobility solutions. Dell's Enterprise Mobility Services is a specialised portfolio of end-to-end solutions that encompasses hardware, software, services, and back-end data center infrastructure. The end result is mobility solutions that are secure, manageable, scalable and open to all mobile operating systems. This will enable customers to achieve the benefits of mobile collaboration, computing and communications-enhanced business processes.

Enterprise Mobility has grown considerably in the last year with a more positive attitude towards using personal devices in the workplace. According to a Global IT Decision Maker's Survey that was commissioned by Dell and conducted by Penn Schoen Berland, 41% of IT Decision Makers stated that they will be investing in Mobility in the next one year. Some of the trends that we are likely to see within this space are:

  • Greater adoption of mobility by SMBs: This will be primarily be seen in the space of BYOD, mobile commerce, and rich applications. Analysts have predicted that the SMB's mobile connectivity to enterprise business will grow 25% in 2013.
  • Machine-to-Machine (M2M): is another trend that is likely to impact enterprise mobility. According to analyst data M2M will drive a 25% increase in software spending by 2014.
  • Mobile Application Management: There will be a greater focus on Mobile Application Management by enterprises in the coming months. It will move from just managing security towards ensuring Enterprise content management.