BFSI VISION Mobility News

Enterprise mobility is the choice of 67% Indians: Oracle

According to a survey by Oracle, 67% of Indian respondents like enterprise mobility to work in a more mobile and flexible way against 68% globally

Globally 53% think mobile and flexible working makes them more productive against 55% in India.

The survey findings are based on a survey done by Censuswide on behalf of Oracle, surveying 1,500 senior level decisions makers working for global organizations: 500 in North America, 500 in EMEA and 500 in Asia Pacific.

24% of respondents stated that their employer actively encourages mobile working. In India, this figure rises to 31%.

21% of respondents overall and the same percentage respondents in India say their employer actively tries to limit the applications and data employees can access on their mobile phones.

Despite the lack of enthusiasm from employers, the research also reveals that restrictions on mobile working are often ineffective and employees are taking it on themselves to use mobile solutions at work.

18% of respondents believe their company effectively controls what can be done on a mobile device. In India, this figure is higher at 29%.

15% said they had found a way to use their mobile for work without any help or intervention from their employer, rising to 17% in India.

56% of respondents overall and 53% in India said they are working in a more mobile way than they were two years ago

40% overall and in India believe mobility will become even more integral to their work in the next two years.

Is Enterprise mobility changing phase of doing business?

Enterprise Mobility and Cloud will change the way we work and do business. Global service providers are seeing a high growth in the business from Wireless/Managed Services. The service providers' business is becoming more data centric with over 80% of the business for some global players coming from data/Internet.

Service providers are opening their networks to outside innovators and break new grounds with innovation, allowing them to reach out to customers with speed, and deliver more apps and solutions. These are helping the service providers create new growth platforms and should ignite a global wave of innovation in fields viz. Healthcare, Mobile Payments, Education and endless new areas.

Fast mobile communication and content on cloud will be powering the future growth. This means that almost everything in our world will be connected, seamless and smart. The content will follow us no matter what device we're using. Our homes, offices and cars will be extensions of our smartphones

The benefits could be many and at affordable costs. Education will be accessible to millions of people irrespective of where they are located. Healthcare will reach people across the nook and corners of the globe.

The impact of such a connected world, will be huge on the economy and quality of life. Companies are just waking to the opportunities and finding ways to address this opportunity. Clearly the mobile, digital economy is already at the leading edge of our overall economic growth. It's speeding commerce and creating new business models.

Many service providers in India will have an added revenue stream coming from mobile payment transactions and now have the option of being a bank.

The service providers, the device vendors and the application providers will need to figure out fast, the ways to harness this wave of innovation.

Challenges that IT faces when providing Mobility

Where mobility can bring tremendous benefits, it also presents significant challenges for the IT department.

The following are a few challenges for the IT

  • How can enterprise IT provide a secure method to enable anytime, anywhere access to content on the organisation's servers, NAS or SharePoint and the individual's desktop laptop content across all their devices (laptop, desktop, smartphone and tablet)?
  • How do organisations deliver a secure solution that allows users to share content with internal and external constituents across their desktop, laptop, tablet or smartphone?
  • Can the IT department offer a viable alternative to users to access, sync and share their corporate content over insecure and unauthorised cloud services such as Dropbox?
  • How do organisations ensure IT has visibility into access, sync and share activities for auditing purposes?
  • Is IT deploying a Mobile Device Management (MDM) solution that meets the secure content access needs of enterprises?

What IT departments should do?

To manage this new environment and maintain control, security and visibility, the IT department needs to set policies, properties, and permissions for individuals, groups and entire organisations. The organisation should also define what resources can be accessed, "who can do what with whom" securely based on their business needs, and ensure it has everything on record for auditing purposes.

To guarantee more effective corporate control, the IT department should look for:

  • Integration with Active Directory for seamless authentication, provisioning, user management and resource allocation
  • Enterprise class logging and tracking to give IT the visibility to track all activities, in all details, all the time, what documents are accessed, who are they share with.
  • Integration with key Mobile Device Management vendors.
  • The ability to securely create and edit Office documents and annotate PDFs within the app itself. Documents should never leave the secure sandbox, eliminating the risk of data leakage.
  • Seamless integration with Enterprise level Reverse Proxies, including credential and certificate authentication.
  • Maximum data protection and confidentiality via secure end-to-end encryption.
  • The challenges presented by mobility should not be allowed to act as a barrier to the many advantages it delivers. IT can take back control and give employees the access they crave by implementing the appropriate access, sync and share solutions that meet their requirements.
Organisations that square the circle of providing greater flexibility for employees through a mobile strategy that also delivers more effective control, security and compliance will be well positioned to realise significant productivity gains.